Returns

Design related issues

Printigo offers a bespoke manufacturing service whereby we manufacture one-of-a-kind goods to your specifications and therefore refunds and returns of goods are not possible once they have been produced. It is your responsibility to check the visual proof thoroughly to ensure you are happy with the design layout and ensure there are no spelling or grammatical errors, and that colours and print sizes are accurate.

We will print as close to the visual layout as we can, so please ensure you check it properly. If you do not state specific print sizes or colour references we will use our experience to complete the order and you will accept this in full.

Please note that sometimes the visual display on screen of the design or garment colour may differ slightly to the finished colours on the garments due to screen calibration, vinyl colour selection or due to the curing process.

Garment or decoration flaws

At Printigo we do the majority of production on site ourselves so we can have full control when it comes to decoration quality. During the decoration process we check each garment for any flaws but we are only human and very rarely flawed garments do make it through to our customers. In this case we would take a look at the garments in question and replace or repair the items.